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ChatGPT: what it is, features and how to use it

By Apex Influence | Updated 17 June 2026 | OpenAI

In short: The general-purpose AI assistant that started the wave. ChatGPT is a conversational AI assistant from OpenAI that answers questions, writes and edits text, analyses files and images, browses the web, and runs simple tasks. It is the most widely used AI tool in the world and, for most people, the first place they try AI.

Maker: OpenAICategory: AI AssistantBest for: Anyone who wants one assistant for writing, research, summarising and everyday knowledge work.

What is ChatGPT?

ChatGPT is a conversational AI assistant from OpenAI that answers questions, writes and edits text, analyses files and images, browses the web, and runs simple tasks. It is the most widely used AI tool in the world and, for most people, the first place they try AI.

Key features

Who it is best for

Anyone who wants one assistant for writing, research, summarising and everyday knowledge work.

Pricing

Has a free tier with daily limits, plus paid personal and team plans. Check the official site for current pricing.

How a business can use ChatGPT

Indian and US businesses use ChatGPT to draft emails and proposals, summarise long documents, answer first-line customer questions, and brainstorm marketing. Start with one repetitive task, measure the time saved, then expand.

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ChatGPT alternatives

If ChatGPT is not the right fit, these are worth a look:

ClaudeGeminiPerplexity

Frequently asked questions

Is ChatGPT free?

Yes, there is a free tier with daily limits. Paid plans add higher limits, faster models and extra features. Check the official site for current pricing.

What is ChatGPT best at?

Writing and editing, summarising long text, answering general questions, and acting as a flexible everyday assistant across many tasks.

Can a business use ChatGPT?

Yes. Common uses are drafting content, summarising documents, replying to enquiries and research. For sensitive data, use a business plan with the right privacy settings.

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